How this shop works

What happens to your money, your order and your visit when you use this site. It is worked out from what Lacquer Lab actually runs, and it changes the moment they change something — nobody writes or edits it by hand.

Lacquer Lab has not written their own terms page yet. Everything below is still true: it describes how the shop works, not what they promise.

Payments

Card payments. Card payments are handled by Stripe on their own hosted surface. This shop never sees or stores your card number — it receives only the fact that a payment succeeded, and the billing details Stripe passes back with it.

Tips. A tip is a voluntary payment on top of a price. It is not refundable by default.

What an order records

Orders and delivery. Placing an order records what you bought and the address you gave to receive it. A download link, when one applies, is tied to your order and is yours alone.

Shipping. To price and buy postage, the delivery address you enter is sent to the carriers this shop uses. They see what they need to quote and to deliver, and nothing else about you.

Your account here. An account on this shop stores the address you signed up with, your order history, and anything you chose to save. It belongs to this shop, not to Lucerna, and you can ask them for a copy of it or for it to be deleted.

Measurement and advertising

Which link brought you here. If you arrive from a tagged link or an ad, this site stores that fact in a cookie on its own address for 30 days, and attaches it to an order if you buy. It records the campaign and the ad platform’s own click id — never your name, your address, or anything about your device.

Visit counts. This site counts visits — pages opened, and coarse facts like country and device class, chosen by this shop. Those are kept as totals. Your IP address and your browser’s user-agent string are used at the edge to derive them and are never stored.